Delivery & Returns


Orders over £100 excluding VAT are delivered in the UK mainland free of charge, subject to weight.

Delivery Options.
Next Working Day: £9.95 (orders under £100.00 Ex VAT)
Next Working Day 10:30 AM: £18.00
Next Working Day 12:00 PM: £15.00
Saturday Any Time: £20.00


We only use recognised national and international couriers, including: DPDTNT, FedEx, UPS and DHL. Consignment and tracking numbers will be supplied to enable you to check the progress of your delivery.

Where stock is available, we endeavour to process all orders received prior to 15:00 for next working day delivery as standard. Unfortunately, once the shipments have left our warehouse, we do not have any control over delivery timescales, and we are unable to make any guarantees on behalf of our shipping carriers.

Please use the tracking information provided to you upon confirmation that your order has been dispatched to keep up to date with delivery details. If there are any issues, please do not hesitate to contact us, or the shipping provider direct.

Goods dispatched on Friday will be scheduled for delivery on the following Monday; unless you have selected a Saturday delivery. Orders placed on a Saturday or Sunday will be processed on Monday for delivery Tuesday

A small number of areas including; Northern Ireland, The Scottish Highlands and Islands, Isle of Man, The Channel Islands and Isles of Scilly - may take up to 2 working days plus may incur additional charges . Please call for more information for these areas. The Republic of Ireland has a typical charge of £25.00 per 10kg box, this is also a 2 working day service. Call us to discuss.

Same day delivery is also available subject to acceptance of additional charges.

Collection from our RG7 1PQ office address is subject to arrangement, Monday-Friday. 9.00 am – 5.00 pm.


Contact us for overseas shipments

Telephone: +44 (0)1189 326990

Email: contact us



Prior to returning any Goods to us for any reason, you are first requested to contact us to obtain a returns number giving a brief explanation for the return.
All Goods must be returned at your risk and expense (unless there has been prior agreement by us for the cost of postage & packing to be reimbursed by Distribution Zone Ltd) and should be undamaged by you and in their original packaging. You are responsible for returning the goods and for providing proof of delivery of the return if requested.

Distribution zone Ltd operates a 10 day return policy. To be accepted for return on this basis, you must return the goods to us within 10 days of our original shipment to you. Please return to:

Distribution Zone Ltd 
Unit H1 
Lambs Farm Business Park 
Basingstoke Road 
RG7 1PQ 

Any Goods returned  as 'unwanted' or 'incorrectly ordered' may be accepted at the discretion of Distribution Zone Ltd. All items will be subject to a restocking fee of up to 20% of the invoice value of the Goods (subject to a minimum charge of £10).